The Satellite Secretary charges a flat hourly rate of $40.00 per hour, billed at 6 minute intervals.
Regular Hours are:
8:00 am to 3:00 pm, Monday to Thursday
8:00 am to 12:00 noon Friday
15 minutes of dictation is approximately 1 hour of typing, however, a high degree of complexity will lengthen typing time. Work is completed in the order received. If you submit 15 minutes of dictation, you should expect to receive it back in approximately 2 hours, or less. In the event of a higher than normal volume, work will be returned within 24 hours.
The Satellite Secretary offers clients the following volume discounts based on the total fees billed in a calendar month.
For fees in excess of $250.00 - 5%
For fees in excess of $500.00 - 10%
For fees in excess of $750.00 - 15%
For fees in excess of $1,000.00 - 20%
The Satellite Secretary cannot allow a large project to monopolize our services to the detriment of other clients. Daily incoming work will take priority over lengthy projects that will be worked on continuously as time permits.
The Satellite Secretary tends to receive a fair amount of work after closing Friday afternoon, and more over the weekend. In keeping with the maximum turnaround of 24 hours from the time the office reopens at 8:00 am Monday, this work is due to be returned by no later than 8:00 am Tuesday. If you need it returned by Monday morning, you will be charged time and a half, being $60.00 per hour.
Rush work is billed at time & a half, being $60.00 per hour.
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